Privacy Policy

This Privacy Policy describes our current policies and practices with regard to the processing of your Personal Data (the “Personal Data”) collected by Petronas Lubricants Italy S.p.A. (“PL Italy” or “us”).
The term “Personal Data” refers to the data you provide to PL Italy by the submission of the contact/registration form and includes your name, surname, address, telephone number and e-mail.
This Privacy Policy is used also for the purposes of Article 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).
PL Italy respects your privacy and your personal information is treated with appropriate standards of safety, security and confidentiality. To better protect your privacy, this Privacy Policy explains the practices implemented and the choices you can make about the way your information is collected and used. If you have any question, please contact us.

Data Controller and contacts details

The data controller is PL Italy. Here below you may find the relevant contacts details:
Petronas Lubricants Italy S.p.A. with a sole shareholder
Via Santena, 1, Villastellone (TO), Italy
Tax Code and VAT n. 05082750968
Email: [Note to PL Italy: please insert the email address that data subjects may use to contact you].

Purposes of the processing and legal basis

Purposes of the processing

Your Personal Data will be collected and processed exclusively for the following purposes:
A. to provide you with the services you request and /or to fulfil your orders for products and services;
In case you give your consent, your Personal Data will be collected and processed also:
B. to contact you from time to time (e.g. by means of commercial newsletters, sms, phone calls etc.) with information about products or new products, commercial opportunities and services or events that may be of interest to you, as well as to verify customer satisfaction and to carry out market researches and surveys.
Your Personal Data will be also processed for our administrative purposes in any way connected with the fulfillment of the relevant contractual obligations or the fulfillment of legal requirements (e.g. accounting, tax) or for pursuing the requests of competent authorities.
In the event you complete a purchase order or you require a service, we may use your e-mail address to inform you about offers and promotions on similar products and/or services.

Legal basis

The submission of your Personal Data is not mandatory. However, the refusal to provide your Personal Data may make impossible for PL Italy to provide the service you requested.

In relation to the purpose referred to in paragraph A, the legal bases is the performance of the contract (in the event you communicate to PL Italy a purchase order, if any) or to provide you with preliminary information prior to entering into a contract.

In relation to the purpose referred to in paragraph B, the legal basis is your consent.

Any refusal to provide the consent will not have any effect other than the inability to duly inform you of any initiatives that may be of interest to you.

At any time, you have the right to withdraw the consent.

Data Recipients

Your Personal Data is processed by PL Italy’s personnel and, if necessary or functional to fulfilling said purposes, your Personal Data may be processed by third parties specifically appointed by us as data processors.
The categories of recipients to whom your Personal Data may be disclosed are the following:

a. third party data processors, such as IT providers, consultants and professionals, agencies, including marketing agencies;
b. public entities and authorities, exclusively for the purpose of fulfilling legal and regulatory obligations.

Data Retention

Your Personal Data will be retained for no longer than it is necessary to fulfil the purpose of its collection (e.g. to provide you the service you requested) and to comply with our legal obligations, to meet regulatory requirements, resolve disputes, maintain security, prevent frauds and abuse.

Your Rights

You have the right to request PL Italy the access to and rectification or erasure of personal information or the restriction of processing and to object to processing, as well as the right to data portability at any time. With regard to the data portability, you have the right to receive the Personal Data you provided to PL Italy in a structured, commonly used and machine-readable format and to transmit those data to another controller without hindrance from PL Italy, under legitimate circumstances.
If you have subscribed for or opted-in to receive our marketing communications you can opt-out at any time, free of charge, requesting the erasure of your Personal Data.
If you wish to access or correct your Personal Data or if you have any questions about this Privacy Policy, please write to us.

Supervisory Authority

In the event of any breach of applicable data protection law you have also the right to lodge a complaint with the competent data protection authority.